You will get an email confirming your order after it has been placed. Please check your spam folder if you cannot find it. If you still need help, please reach out to us. We are happy to help!

Hair Accessories can be fragile, and we try our best to ensure your order gets there safely. If your order has arrived damaged, please reach out to us immediately. Please let us know your order number and send us a picture of the damaged item via email.

We do ship internationally, and we are happy to do so. You may be charged extra shipping fees based on where the order goes. If you want to ship outside the US and Canada, please reach out to us so we can get your order to ya!

Please allow 3-7 business days to receive your order after it has been shipped. If you are still waiting on your order to arrive after the given time, please reach out to us.